Why do you prefer to keep our keys on file?

We understand that it requires a great deal of faith to entrust the keys to your home to us and we don’t take that responsibility lightly. Both sets of keys are kept under strict security when not in use. Your keys are specially encoded so that in the highly unlikely event that they were lost or stolen they could never be traced back to your home. We ask for two sets of keys so that if anything should happen to one set while you are away we still have the ability to access your home to care for your pets. Leaving your keys on file with us also allows you to schedule future services very easily. We will never allow our clients to “leave the key under the mat”, and therefore if your keys are with us you won’t have to incur an additional fee each time we need to pick up your key.